Wednesday, October 15, 2008

Question paper review

Bizzzzzzzare communications and Corporate life KILLS

Q1. How do you gear up to your seniors expectations?

Venki gets a doubt, still the remaining piece of 'intellect inside' knocks...

Expectant or expecting seniors??? In college, we arranged vehicles, doctors and nurses in case of an emergency. In the office environment, maternity leave is of greater importance.
At SIMC, since our seniors haven’t got much of an expectation, this question didn’t make much sense, and obviously was difficult to answer. But yeah, staying quiet on IP may gear me up, to meet the senior’s expectation.

Q2. Tele-conversation with an irate customer (Verbatim)

Venki habituated in trying the toll-free, tone-free, sweet toned girls at the call centers (CC), could attend the question well.

CC: ‘How may I help u?’
V: Am Venki from Chennai, currently in Symbi top, for AV….
CC: Excuse me sir, are you the same monkey who rung up yesterday, but from another number???
V (flushed, excited n expectant) : Yeah, yeah,…
(koook..kook…koook…koook)
V: As usual, she too disconnected it Sahil. Let me try the wrong number technique now….
(and it goes on and on)

Customer was the ladybird, so answer is correct. 8/10.

Q4. What are listening etiquettes?

Venki remembered a conversation with the No. 13th ex-girlfriend.

The practical experience followed in paper
• Maintain eye contact with the 13th girl
• Focus on content, not DELIVERY (??!!!!)
• Sit as if you are hearing, and in between, tel a 'YEAH, OK, OF COURSE, ALRIGHT, as and when u feel it.
• Avoid distractions (14th gurl in the nearby chair) when the 13th speaks.
• Treat listening as a challenging mental task (Proven Mental!!!)
• Stay active (Hmmmm, forced to!)
• Use the gap between her rate of speech and our rate of thought. (Winking venking uses the gap fruitfully to earn the 14th )

SMOC analysis – As usual went up in smoke, the ash remains still. Tenders invited.

Q6. TRUE OR FALSE (2010 Stumped!!)

After all this effort, Venki gets a doubt. Am I in PG or KG? Err… if my memory doesn’t defeat me, I did this exercise way back in 5th standard…or say 7th standard.
Anyways, at SIMC, we strive to maintain the same standard, else the faculty will. :-)
Come on… true, true, false, false, true, false…
Wow… There ends the day!!!

A happy Venki runs to the hostel and gears up to meet his seniors expectations.

Next change, yet another paper for the blog.

4 comments:

Akshay said...

vonky venky finally makes a splash !!

Midhun Murali said...

As far as the business comm paper concerned my only scoring area was that true and false section ;)

@Rejil: It seems like u've done a research paper on Venky's ex girl friend's :P

@ Venky: U rock man :)

Blogged in said...

yes I agree with Midhun!! venky all hail to you!! yeh blog venky ke naam! :D Your performance was super duper cool on cultural night!!

Rejil chettaa...good research!! :P
lots of fun reading your blog as usual!! please continue writing even after you go back! :)

Venkatesh. said...

@ Rejil
Cheatercock! How did u get access to my answer sheets?! :P

@ all
*bows down humbly*